What Information We Hold and Why
When you open an account, we collect the details you provide directly — your name, contact address, and the e-wallet identifier you link for deposits and withdrawals, whether that is DANA, OVO, or GoPay. We also collect technical data your device sends automatically: IP address, browser
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type, and session activity. This helps us keep your account secure and confirm that access is coming from a device you have used before. Payment-related data follows the verification steps required to process transactions — we do not store full wallet credentials on our side; your
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GoPay PIN or OVO authentication stays within the respective app. We retain account data for as long as your account remains active and for a period after closure as required by applicable rules. Data is not sold to third parties. Where we share information — for
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example, with payment processors to clear a DANA transfer — it is limited to what that processor needs to complete the transaction. Access to this platform depends on local law and is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.